Shipping policy

  • Orders are processed within 1–3 business days (Mon–Fri, excluding holidays) after payment is confirmed.
  • Orders placed on weekends or holidays will begin processing the next business day.
  • During high-volume periods (e.g., holidays, promotions), processing may take an additional 1–2 days. We'll notify you of any significant delays.
  • Delivery times are estimates provided by the carrier and are not guaranteed. Matcha Stan is not responsible for carrier delays once a package leaves our facility.
  • Business days exclude weekends and public holidays.

 

  • We currently ship within South Africa.
  • A tracking number will be emailed to you once your order ships.